Heat metering is more than tracking numbers – it's about responsible energy consumption and ensuring that each resident only pays for the energy they actually use.
Individual, remote heat metering is a game changer in energy management, offering a range of benefits that go far beyond accurate billing.
Especially in multi-occupancy buildings, digital metering ensures that each resident is only charged for their actual consumption, resulting in transparent energy costs. This encourages responsible use and enables both property managers and residents to control costs more effectively.
For landlords and property managers, streamlined billing processes and improved building management mean saved time, reduced costs and less stress. With ista technology, you gain access to real-time data and the flexibility to tailor billing options to the unique needs of your property.
Gain control over your energy costs and avoid overpaying with real-time insights.
Save time and increase operational efficiency for your properties with automated processes.
Benefit from a fully automated metering process for your real estate portfolio.
Simplify heat metering with our all-in-one solution.
Tired of manual readings and endless billing? Discover our innovative heat metering solution that automates data transfer and detects faults instantly. Watch the video to see how you can increase efficiency and gain valuable insights that will make over-paying for heating a thing of the past.
Exact heat cost allocation starts with precise consumption tracking. Smart heat meters, automatically measure individual usage in each unit and wirelessly transmit data to a central system at regular intervals. This eliminates manual readings and ensures real-time accuracy.
All residents can easily access their consumption data through a user-friendly app or receive detailed reports by e-mail.
Once the data is processed, each unit receives an easy-to-understand and detailed bill that combines individual usage with shared fixed costs. Each bill is legally compliant, ensuring full transparency and allowing tenants and owners to easily understand their costs.
Upgrade your heating experience without the trouble and expense of a full retrofit. Our versatile heat metering system integrates seamlessly with your current setup - be it district heating networks, radiators or underfloor heating.
Enjoy the benefits of improved efficiency and accurate energy monitoring through a simple, non-invasive installation. Achieve smarter, more cost-effective heating without overhauling your entire system.
Our system seamlessly integrates across multi-unit buildings, operating through two circuits: the primary circuit, which supplies heat to the entire building, and the secondary circuit, which distributes it within each individual apartment.
With a centralized energy source and smart heat meters, residents enjoy instant hot water and heating while only paying for what they actually use. The Data Collection Device (DCD) securely records and transmits heat consumption data to a cloud-based platform, enabling automated and transparent billing.
For added efficiency, the system is compatible with district heating networks, shared boiler systems, hybrid heating as well as underfloor heating and features a shut-off valve, allowing precise control over heat and hot water flow. This ensures maintenance can be performed smoothly, without disruptions to residents.
Our fast-to-install service integrates with any heating infrastructure.
Eliminate on-site visits, meter reading and cumbersome paperwork.
The first step to using heating energy more responsibly is to know your consumption.
Good to know: The fair distribution of energy costs and individual billing motivate residents to save energy - up to 25% according to the European Commission.
By combining our one-stop solutions with the innovative technology in our appliances, managing your energy consumption has never been easier. Our wireless ista ecosystem integrates heat cost allocators, heat meters, and water meters to provide precise and reliable consumption tracking for each unit. With intuitive digital tools for residents, property owners, and managers, we make metering effortless - offering a simplified administration, and, ultimately, a smarter path to sustainable energy savings. Our experts are happy to advise you on the best combination of tools to optimise efficiency and savings.
Fair and transparent cost allocation ensures that each unit only pays for the heat it consumes. Monthly consumption is clearly displayed in the EcoTrend app. Residents can use the data to track heating in real time, understand their consumption pattern and identify potential savings.
Through our web portal even a portfolio of multi-usage properties can be managed easily centrally. With just a few clicks, all consumption data is available, invoices can be verified and legal requirements met.
Our mission is to create smart, one-stop solutions that make your life easier. We are here for our customers every step of the way and offer 24/7 customer support.
Infrastructure assessment: Our experts review your property's heating system and recommend the best metering solution for accurate and efficient heat cost allocation.
Custom-made proposal: For each property, we develop a personalised heat metering concept based on the client's needs.
Planning: Once the contract is finalised, we work with the client to plan the best implementation timeframe.
Meter & system installation: Our advanced heat meters and wireless systems are installed with a minimum of disruption.
Onboarding: We support both property managers and residents with the use of our monitoring and billing tools.
Monitoring & Support: Leave all regular meter readings, automated billing, maintenance checks to ista and our data-based automated systems.
“Since implementing heat metering in our residential complex, energy costs have decreased by 20%, and tenants are more conscious about energy usage.”
This is an example
Example
With years of experience and a deep understanding of energy billing requirements, we set the industry standard for precision, reliability, and innovation.
Discover how a mixed-use property in Dubai optimised its heating system with intelligent heat cost allocation - reducing costs, increasing efficiency and ensuring fair billing for all residents.
A London apartment complex redesigned its heating system and dramatically reduced tenant complaints by 80% through accurate and transparent billing.
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Heat metering is a technology used to measure the amount of thermal energy consumed by a building's heating system. It works by installing sensors and meters that monitor the flow of hot water or steam through the system. These devices collect real-time energy usage data, which is then transmitted for analysis and accurate billing. Data is sent automatically on set days, so you always have the latest information.
By recording the exact amount of heat used, heat metering enables property owners to monitor energy consumption, identify inefficiencies and optimise their heating system for improved performance.
The compact, durable design includes a long-lasting battery, so it can be used for a long time without needing maintenance. These meters can be used with smart building systems to make it easy to manage energy use and meet European measurement directives.
Heat metering offers a significant improvement in accuracy over traditional billing methods. While traditional systems often rely on estimates or indirect calculations, modern heat metering uses advanced sensors and digital communications to provide accurate, real-time data on energy consumption. This improved accuracy means that billing is based on actual usage rather than estimated consumption, resulting in fairer and more transparent charges. In addition, the detailed insights provided by accurate metering can help users identify areas for energy savings and system optimisation.
Heat metering requirements vary by region and are subject to local regulations. In many areas, heat network regulations require heating energy to be accurately metered and billed. Landlords and property managers are often responsible for ensuring compliance by installing the latest metering technology in new buildings or retrofitting in older properties.
In the event of a heat meter malfunction, ista has established protocols to ensure minimal disruption. Also, regular maintenance and periodic system checks are part of our service to prevent downtime. Should a fault occur, customers can expect prompt assistance, including rapid repair or replacement to restore accurate monitoring. This proactive approach ensures continuity of service, reliable billing and compliance with all regulatory standards, while minimising any inconvenience to the residents.
Unlikely. Rather than increasing costs, heat metering typically encourages more efficient energy use, which can lead to lower heating bills. By providing detailed information on actual energy consumption, these systems empower users to change their behaviour and reduce waste. When billing is directly linked to usage, energy conservation becomes more achievable and cost savings often result from more conscious consumption. While individual results may vary depending on habits and system efficiency, the overall trend is that efficient heat use, guided by accurate metering, helps keep costs in check.
The reaction to tenants who refuse to be metered depends on local legislation and the specific terms of the tenancy agreement. In regions where heat metering is mandatory, compliance is usually required and landlords may need to enforce metering to comply. It's advisable to consult local guidelines and seek legal advice to deal with such situations appropriately.
Residents can monitor their energy consumption through ista's personalised energy portal, MY ista. This platform allows users to easily view their consumption data, account details and pay bills from one convenient location, providing full transparency and control over energy usage.
Find more information on My ista here.
Absolutely, ista's modern heat metering systems are designed with versatility in mind and can be integrated with a wide range of existing heating installations. Whether your property uses a centralised heating system or individual unit heaters, these meters can be retrofitted with minimal disruption. Installation procedures are generally non-invasive, ensuring that older systems can benefit from the improved accuracy and efficiency that heat metering offers. This compatibility makes it easier for property owners to upgrade their monitoring capabilities without having to completely overhaul their heating infrastructure.
All metering data is protected under GDPR and regional data protection laws. Specify content according to country
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